Shipping & Delivery Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

The short version

shipresume.com is a 100% digital service. There's no physical shipping involved. You get instant access to your account and all features immediately after signing up or making a payment.

Digital service delivery

shipresume.com provides digital resume building services delivered entirely online through our web platform. All services are accessible instantly through your web browser at shipresume.com.

What you get and when

Free account

Instant access upon email verification
Immediate access to all free features including unlimited resume creation and PDF export
No waiting period, no shipping, no delays

Paid AI features

Credits are added to your account instantly upon successful payment
AI features become available immediately after payment confirmation
You can start using AI chat and job matching tools right away

How delivery works

Since shipresume.com is a web-based service:

No physical products are shipped - Everything is delivered digitally through our website
Instant access - Services are available immediately after account creation or payment
24/7 availability - Access your resumes and features anytime from any device with internet
No shipping address required - Only your email address is needed to access the service
No shipping fees - All pricing is transparent with no hidden delivery charges

Resume export and download

When you export your resume as a PDF:

The PDF is generated instantly on our servers
You can download it immediately to your device
Downloads are unlimited and always free (no watermarks)
You can re-download your resumes anytime from your dashboard

Service availability

Our service is designed to be available 24/7/365. However:

Scheduled maintenance may occasionally require brief downtime (we'll notify you in advance)
Emergency maintenance may occur without notice to fix critical issues
Service interruptions are rare and typically resolved quickly

We do not provide compensation for temporary service unavailability, but we work hard to maintain maximum uptime.

Payment processing time

Payments are processed through our secure payment gateway:

Most payments are confirmed instantly
In rare cases, payment confirmation may take a few minutes
Credits are added to your account automatically upon payment confirmation
If payment confirmation takes longer than expected, contact support@shipresume.com

Access issues

If you experience any issues accessing our service after signup or payment:

Check your email for verification or payment confirmation
Try logging out and logging back in
Clear your browser cache and cookies
Try a different browser or device
Contact our support team at support@shipresume.com

We typically respond to support requests within 24 hours (usually much faster).

Refunds and cancellations

For information about refunds and cancellations, please see our Refund and Cancellation Policy.

Since our service is delivered instantly and digitally, refund requests are handled on a case-by-case basis. We're reasonable people - if something went wrong, we'll make it right.

International access

shipresume.com is accessible worldwide:

No geographic restrictions on service access
No international shipping fees (because there's no shipping!)
Service is delivered the same way regardless of your location
Payment processing available in multiple currencies

Data portability

Your resume data belongs to you:

Export your resumes as PDF anytime
Download your data from your account
No lock-in - you can leave anytime with your data

Contact us

If you have questions about service delivery or access:

Email: support@shipresume.com
Visit our Contact page
Check our FAQs for common questions

Changes to this policy

We may update this Shipping & Delivery Policy from time to time. We'll notify you of any material changes by updating the "Last Updated" date at the top of this page.

Your continued use of shipresume.com after any changes constitutes acceptance of the updated policy.

Governing law

This Shipping & Delivery Policy is governed by the laws of India. Any disputes arising from service delivery or this policy shall be subject to the exclusive jurisdiction of the courts in India.