Terms and Conditions

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

The basics

By using shipresume.com, you agree to these terms. If you don't agree, please don't use the site.

We can update these terms anytime. If we make big changes, we'll let you know via email or a notice on the site.

Your account

You need to be at least 16 years old to use shipresume.com. When you create an account, give us accurate information. Keep your password safe. You're responsible for everything that happens under your account.

Don't share your account with others. If you think someone else accessed your account, let us know immediately at support@shipresume.com.

What's free and what costs money

The core resume builder is free. You can create unlimited resumes and export them as PDFs without paying anything. No watermarks, no limits.

Some AI features cost money because they're expensive for us to run. These include AI resume import, AI resume review, and job description matching. You only pay when you use these features. No subscriptions, no recurring charges.

Prices are shown before you use any paid feature. All charges are in USD unless stated otherwise.

Intellectual property and your content

Your content ownership

You retain all ownership rights to the content you create and upload to shipresume.com, including your resume data, personal information, and any other materials. We don't claim ownership of your content.

License you grant us

By using our service, you grant shipresume.com a limited, non-exclusive, worldwide, royalty-free license to store, process, display, and transmit your content solely for the purpose of providing and improving our services. This includes:

  • Storing your resume data on our servers
  • Generating PDF exports of your resumes
  • Processing your data through AI services when you use AI features
  • Displaying your content back to you in the application

This license ends when you delete your content or account, except for backup copies which may persist for up to 30 days for technical and security reasons.

AI processing

When you use AI features, your data is sent to our AI service provider (Google Gemini) for processing. We have agreements in place to ensure your data is not used to train AI models. However, by using AI features, you acknowledge that your data will be processed by third-party AI services.

Our intellectual property

The shipresume.com platform, including its design, code, templates, features, and branding, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or reverse engineer any part of our service.

What you can't do

Don't:

  • Use the service for anything illegal
  • Try to hack or break the site
  • Scrape or copy our content or code
  • Abuse the AI features or try to get free credits through tricks
  • Create fake accounts or spam
  • Impersonate others
  • Upload malware or viruses

If you do any of this stuff, we can suspend or delete your account.

Refunds

See our Refund and Cancellation Policy for details.

Short version: We handle refund requests case by case. Email support@shipresume.com if you have an issue.

Service availability

We try to keep the site running 24/7, but we can't guarantee it will always be available. Sometimes we need to do maintenance. Sometimes things break. We'll fix issues as fast as we can.

We can change, suspend, or stop the service anytime. If we're shutting down for good, we'll give you reasonable notice so you can export your data.

Disclaimers and warranties

No warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

  • The service will be uninterrupted, secure, or error-free
  • The results obtained from using the service will be accurate or reliable
  • The quality of any products, services, information, or other material obtained through the service will meet your expectations
  • Any errors in the service will be corrected
  • Using our resume builder will result in job offers or employment

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SHIPRESUME.COM, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any content obtained from the service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Lost employment opportunities or job applications
  • Data loss or corruption

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

Liability cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED US DOLLARS ($100).

Indemnification

You agree to indemnify, defend, and hold harmless shipresume.com, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your access to or use of the service
  • Your violation of these terms
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Any content you submit or transmit through the service
  • Any harm caused to any third party through your use of the service

Third party services

We use third party services like payment processors and AI providers. When you use paid features, you're also agreeing to their terms. We're not responsible for how these third parties operate.

Privacy

Read our Privacy Policy to understand how we handle your data.

Termination

You can stop using the service anytime by deleting your account. We can terminate or suspend your account if you violate these terms or for any other reason.

If we terminate your account for violations, you won't get refunds for any paid features you used.

Dispute resolution

Informal resolution

Before filing any formal dispute, you agree to first contact us at support@shipresume.com and attempt to resolve the issue informally. We'll do our best to resolve any concerns within 30 days.

Governing law

These terms and any disputes arising out of or related to these terms or the service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Jurisdiction and venue

You agree that any legal action or proceeding arising out of or related to these terms or the service shall be brought exclusively in the courts of India. You consent to the personal jurisdiction of such courts and waive any objection to the venue.

Class action waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Changes to these terms

We can update these terms anytime. When we do, we'll update the "Last Updated" date at the top. For major changes, we'll email you or show a notice on the site.

If you keep using the service after we update the terms, that means you accept the new terms.

Miscellaneous

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.

Entire agreement

These terms, together with our Privacy Policy and any other legal notices published by us on the service, constitute the entire agreement between you and shipresume.com concerning the service.

Assignment

You may not assign or transfer these terms or your rights under these terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these terms at any time without notice or consent.

Waiver

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver of any provision of these terms will be effective only if in writing and signed by us.

Force majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Contact

Questions about these terms? Email us at hello@shipresume.com.