Data Security & Privacy

Your data is important to us. Here's how we protect it.

What We Collect

When you use shipresume, we collect:

• Your name and email address
• Your resume content
• Your account preferences
• Usage data (which features you use)
• Technical data (browser type, IP address)

What We Don't Collect

We don't collect:

• Your password (we only store a secure hash)
• Payment information (handled by secure payment processors)
• Your location (unless you provide it)
• Your browsing history outside our site

How We Protect Your Data

Encryption

• All data in transit is encrypted with SSL/TLS
• Sensitive data at rest is encrypted
• Your password is hashed and salted

Security Measures

• Regular security audits
• Secure servers with firewalls
• Limited employee access to data
• Automatic backups

Compliance

• GDPR compliant (for EU users)
• CCPA compliant (for California users)
• SOC 2 certified
• Regular security updates

Your Rights

You have the right to:

• Access - See what data we have about you
• Correct - Fix any incorrect information
• Delete - Request deletion of your data
• Export - Get a copy of your data
• Opt-out - Stop receiving marketing emails

How to Exercise Your Rights

1. Log into your account
2. Go to Account Settings
3. Look for Privacy & Data options
4. Follow the prompts

Or contact us to request these rights.

Third-Party Services

We use trusted third-party services for:

• Payment processing - Secure payment providers
• Email delivery - Trusted email services
• Analytics - Anonymous usage tracking
• Cloud hosting - Secure cloud providers

All third parties are contractually obligated to protect your data.

Data Retention

We keep your data:

• While you have an account - As long as you're using shipresume
• After deletion - We delete it within 30 days
• Backups - Kept for 90 days for recovery purposes

Cookies

We use cookies for:

• Keeping you logged in
• Remembering your preferences
• Analytics (anonymous)
• Security

You can disable cookies in your browser, but some features may not work.

Changes to This Policy

We may update this policy occasionally. We'll notify you of major changes via email.

Questions?

Have questions about your data? Contact us.

Full Privacy Policy

For complete details, see our full privacy policy.

Next Steps

• Read our full privacy policy
• Contact support with questions
• Check our terms of service